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How We Work

SALES

• Keep close relationships with customer and gain new business
• Arrange/participate in customer meetings
• Provide optimized service and solutions for any inquiry from customer
• Talk with customer for any requirements and draw up/sign agreements
• Making develop plans with customer and ensure their implementation
• Keep analysis the of markets and competitors

LOGISTICS

• Follow WIP every day
• Arrange shipments after all boards 100% tested
• Inform customers and take action if there is a deviation in the delivery
• Choose the right freight solution for the customer (express freight, etc)

PURCHASE

• Place purchase orders with the factories
• Obtain the right price from our factories
• Negotiate prices with factories when customer request for a special support or big volume order
• Negotiate lead times with factories to meet customer requirements when demands deviate from the standard conditions

TECHNOLOGY

• Provide technical support on design and advanced DFM for customer
• Provide IPC advice to customers
• Check customer data packs for manufacturability
• Manage engineering queries (EQs) raised by the factories following full Design Review Check (DRC) of customer gerber data and specification

QUALITY

• Handle claims, investigate faults, find solutions, communicate with factory and customer in time。
• Follow up on CAR (Corrective Action Report)
• Analyze claims
• Handle internal claims (8D report)
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